Refer/Transfer a Patient

Accessible 24-Hour Service

With just one phone call, Westchester Medical Center's full-service 24-hour One-Call Transfer Center makes the referral process easier and improves communication with referring physicians and institutions. When you call our toll-free number, you will have immediate access to the Transfer Center and to one of our on-site attending specialists at Westchester Medical Center.

To Refer or Transfer a Patient:

  • Call 1-866-GO TO WMC.
  • Have your patient's information ready, including name, condition, the referring physician's name and the hospital from which the patient is being referred.
  • You will be kept on the line while the Westchester Medical Center attending physician is paged.
  • The Transfer Center staff will facilitate a consult between you and the Medical Center's attending physician to discuss your patient's condition.

Once your patient is accepted to Westchester Medical Center, the Transfer Center will:

  • Assist with either ground or medevac transportation at your request.
  • Coordinate nursing unit and bed arrangements for your patient.
  • Facilitate the transmission of necessary paperwork from the referring hospital to Westchester Medical Center, so that only one "report" is required.
  • Notify you once the patient arrives at our hospital. The Transfer Center is available for both urgent and same-day admission transfers. This includes all transfers to our University Hospital, Maria Fareri Children's Hospital ,  Joel A. Halpern Trauma Center , and our adult and pediatric emergency departments.

Concerns or Communication

If at any time you have a question or concern about the One-Call Transfer Center or any other associated transfer or transport issues, please call us at (914) 493-7000 and ask for the on-call Transfer Center coordinator.

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